Privacy Policy

Stay2Share Privacy Policy · Effective 11/01/2026

This policy explains what Stay2Share LLC, an Indiana limited liability company (“Stay2Share,” “we”), collects when you use stay2share.com as a guest, a host or a visitor, how we use it, who we share it with and your choices. Questions: stay2share@outlook.com.

What we collect

Information	Examples	From
Account details	Name, email, phone, password (stored encrypted)	You
Booking details	Property, dates, number of guests, prices, taxes, discounts and credit used, cancellation requests and reasons, refunds	You and your host
Payment details	Payment confirmations and limited card details such as brand and last four digits; never full card numbers	Stripe
Host details	Listings, photos, prices, tax lines, cancellation policy, rewards offered, Stripe account ID, and tax details such as a W-9, W-8BEN or tax ID	Hosts
Referral details	Share links, who booked through them, rewards earned, credit balances, cash rewards owed and paid	Our site
Reviews and guest notes	Reviews and ratings; a host’s private note and whether they’d host a guest again	Guests and hosts
Messages to us	Emails and support requests, including proof of payment in a reward dispute	You
Usage data	Pages visited, device and browser, IP address, and the cookies below	Your browser

How we use it

To run bookings, payments, cancellations, refunds and host payouts
To share what’s needed between guests and hosts (next section)
To track share links, work out rewards and apply credit, and to prevent fraud and abuse of the referral program
To show reviews and give hosts a summary of other hosts’ experiences with a guest
To send booking, account, cancellation and reward emails, and, if you agree, occasional news
To pause listings and bookings in locations we don’t serve yet
To meet legal, tax and reporting duties, and to answer tax authorities about hosts’ bookings

Your host or guest. Once a booking is confirmed, the host receives the guest’s name, email and phone, and the guest receives the property address and arrival notes. A guest’s cancellation reason goes to the host. When you earn a cash reward, we share your email with that host so they can pay you.
Other hosts you book with see only a summary of how many hosts would host you again, never who said it or any notes.
Stripe, which processes payments on the host’s account and verifies hosts’ identities (Stripe Privacy Policy). Stripe also helps with platform tax reporting such as DAC7 in the EU.
Service providers that host the site, send email and keep backups, under contracts that protect your data.
Authorities, where the law requires it, such as tax reporting about hosts’ earnings or a valid legal request.
A buyer or successor, if Stay2Share is sold or merged, under this policy.

We do not sell your personal information or share it for targeted advertising.

Cookies

We use only cookies the site needs to work:

Login and cart cookies from WordPress and WooCommerce, to keep you signed in and remember your booking at checkout.
A referral cookie, set when you open someone’s share link, so the person who shared gets credit if you book. It lasts 30 days.
Stripe cookies on Stripe’s checkout page, for payment security and fraud prevention.

We don’t use advertising or tracking cookies. You can block cookies in your browser, but booking and logging in may not work.

Keeping and protecting your data

We keep data while your account is active and as long as needed for bookings, taxes, disputes and legal duties (booking and tax records usually for 7 years), then delete or anonymize it. We use encryption in transit, access controls and regular backups, but no system is perfectly secure.

Stay2Share is based in the United States, and your information is stored and processed there. If you use the site from another country, including Mexico or the EU, your information is transferred to the United States.

Your choices and rights

You can update your account details at any time and unsubscribe from marketing emails. You can ask us for a copy of your data, a correction or deletion by emailing stay2share@outlook.com; we may keep what the law or an open booking requires. Depending on where you live (for example California, other U.S. states, Mexico, the EU or the UK), you may have more rights, which we will honor. We won’t treat you differently for using them.